Sheet protection password please
- This topic has 7 replies, 2 voices, and was last updated 7 years, 7 months ago by
.
-
Posts
-
The ‘Open’, ‘Info’ and ‘Data’ sheets are protected! What is the password please?!? I just want to change column widths, text colours and other minor things, but these three sheets have password protection. WHAT IS THE PASSWORD PLEASE?
Hi Joe, on the report sheets the password is blank, so just press enter on this. Just be careful not to amend or touch any on the formulas. Always keep a master copy of Cash Forecaster, just in case.
No it is not blank! I was able to remove protection on all the other sheets, because there was no passwword. Yet on the three green sheets, I am asked for a password when I try to unprotect them. Communicating through this forum is really a pain – can you give me an email address or phone number please? Alternatively, can you send me a new set of spreadsheets that have all the protection removed? Very frustrating!!
Hi Joe, Thank you for your message, sorry I miss-read your first message – the only sheets where the password protection is blank are the reports – all the others are password protected and I don’t give out that password, sorry.
Send your working sheet to info(at)bowraven(dot)com and I will change the way these sheets work for you – but I take on board what you’ve said and will change the ‘protection’ to allow for these types of ‘minor’ change in the way you describe.
Also, the reason for support on this forum in this way is because it’s free and the idea is for others to benefit from questions (like yours) and find the answers.
I apologise for any inconvenience caused to you.
I have been thinking about offering an annual fee-charging type support – would you be happy to pay for this service?
Regards, Russell
hi Russell
I emailed the spreadsheet to you at 13:25. No reply yet. Can you confirm you have received it, and can get it back to me with the protection removed urgently please?
JoeHi Joe – I confirm your email has been received – I cannot remove the protection, but I will change the protection to allow you to change the column widths – is there anything else you’d like to be able to do too.
Regards, Russell
It’s now 17:00, still no spreadsheet returned. All I want to be able to do is edit a spreadsheet that I’ve paid for!! PLEASE can you send it back to me!
In answer to your question above, no I absolutely would NOT want to pay for support.
Hi Joe – we have updated the Cash Forecaster you sent, so that you can now format the columns and rows. It has been returned back to you to the same email address.
Thank you for your feedback on support though.
We may still add the paid for support option, so people have the choice of free support here, versus a paid-for ‘immediate’ telephone support service.
Thank you for your custom and I hope that whatever you need these Cash Flow Forecasts for, this all works out well for you.
Regards, Russell
- You must be logged in to reply to this topic.